Terms of Service

Vistara Board, LLC

Last Updated: July 22, 2026

  1. Your Acceptance

PLEASE BE AWARE THAT THERE ARE ARBITRATION AND CLASS ACTION PROVISIONS CONTAINED IN THIS AGREEMENT.

Welcome to the Terms of Service for Vistara Board. This is an agreement (“Agreement”) between Vistara Board LLC (“Vistara Board"), the owner and operator of the www.vistaraboard.com website and any other Vistara Board branded Platforms and communications along with any services offered (collectively the “Platform”) and you (“you”, “your” or “user(s)”), a user of the Platform. The Vistara Board Platform may offer personal growth and visualization tools that assist users in creating virtual and physical vision boards.

Throughout this Agreement, the words “Vistara Board,” “us,” “we,” and “our,” refer to our company, Vistara Board LLC as is appropriate in the context of the use of the words.

By clicking “I agree,” submitting your information, purchasing products from the Platform, or accessing the Platform you agree to be bound by this Agreement and the Privacy Policy. We may amend this Agreement at any time and may notify you if we do so.

  1. Account and Information Submission

Users may be required to register or submit information to access portions of the Platform and to create an account. Your information will be collected and disclosed in accordance with our Privacy Policy. All information you provide for and in connection with the Platform must be true, accurate, up-to-date, correct, and not misleading. Where required, you must first create an account in accordance with our instructions prior to using the Platform. We reserve the right to remove or update your account at our discretion. Your choice to purchase any Subscriptions (defined below) or products is solely yours and subject to all provisions within this Agreement. You understand that any information, representation, or warranty you make in conjunction with the Platform is relied upon and subject to applicable laws and regulations. Vistara Board will not be liable for any losses you incur as a result of incorrect, erroneous, or untruthful information submission or your reliance on any Vistara Board Content or any Third Party Content (defined below) found on the Platform. If you are acting on behalf of a company, entity, or organization while using the Platform, you represent and warrant that you have all permissions and authority to enter this Agreement and bind yourself and the party you are representing to this Agreement. You are solely responsible for account and any activity that occurs under your account, you agree to keep your login information confidential and shall notify us immediately where your login information has been breached or otherwise shared.

  1. Ownership

The Platform and any related services provided are owned and operated by Vistara Board including all text, data, graphics, photographs, images, audio, video, trademarks, service marks, trade names and other information, visual or other digital material, and any images or content within the Vistara Board image database (collectively, the “Vistara Board Content”, the Vistara Board Content excludes any content considered Third Party Content (defined below)) . The Vistara Board Content is the sole property of Vistara Board and/or its licensors. All Vistara Board Content is protected by United States and international copyright, trademark, service marks, patents, trade secrets and other proprietary rights and laws. Any information found on the Platform is for general informational and educational purposes only and is not an endorsement of any kind.  Do not take any actions or refrain from taking actions based on any information found on the Platform. All Vistara Board Content is offered “as-is” and without warranty of any kind. Please be aware that Vistara Board Content may be inaccurate, untimely, or contain errors. You solely are responsible for your use of any Vistara Board Content and you agree to release us from any liability related to your use of any Vistara Board Content. You solely are responsible for evaluating such Vistara Board Content and we are not responsible for any errors or omissions with the data or content. Use of the Vistara Board Content for any purpose not expressly permitted in this Agreement or otherwise consented to by Vistara Board is prohibited. You may not otherwise copy, reproduce, perform, distribute, display or create derivative works of the Vistara Board Content.

  1. Vistara Board Content Images

Through the Platform, Vistara Board may make available to any applicable user Vistara Board Content within its curated image database. When you use images from the Vistara Board image database to create your personal vision board, you are granted a limited, non-exclusive, non-transferable, fully revocable, non-assignable, personal license to use such images solely within the Vistara Board platform and for your personal physical vision board. This license extends to all boards created under your account. You may not download, redistribute, sublicense, sell, or use Vistara Board curated image database images for any other purposes except as set forth within this section, all rights to the Vistara Board database and any images are solely reserved for Vistara Board and any rights not explicitly granted are reserved for Vistara Board and its licensors.

  1. Information Found on the Platform

ALL CONTENT FOUND ON THE PLATFORM IS FOR GENERAL, INFORMATIONAL, AND EDUCATIONAL PURPOSES ONLY. NOTHING FOUND ON THIS PLATFORM IS TO BE DEEMED BE A REPRESENTATION, WARRANTY, RECOMMENDATION, REFERRAL, OR GUARANTEE. Vistara Board does not endorse or warrant any written, digital, or other content including but not limited to any Vistara Board Content, Third Party Content, or other information encountered. You must not rely on the information on this Platform and must conduct your own due diligence on any services provided by other users**.** Any information you access on this Platform does not constitute a recommendation, advice, or complete description of any services provided by another user.

  1. Third Party Content

Vistara Board does not endorse or warrant any Third Party Content including but not limited to any graphics, videos, images, written material or other content from a Third Party Website (defined below), large language model, or any other third party (collectively “Third Party Content”) and does not assume responsibility for any Third Party Content encountered whether through the Platform or otherwise.  VISTARA BOARD DOES NOT GUARANTEE OR ENDORSE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE PLATFORMS OR OTHER INFORMATION PROVIDED OR DISPLAYED ON THE PLATFORM. No Third Party Content is considered an endorsement of Vistara Board. If you use or access any Third Party Content you do so at your own risk. We recommend that you independently evaluate Third Party Content and you should not solely rely on the Third Party Content displayed on the Platform to make any decisions. If you require more information regarding any Third Party Content, please contact the owner of such Third Party Content. Further, Vistara Board assumes no liability for inaccuracies or misstatements made by such third parties responsible for such Third Party Content. The Platform may contain links to third party websites that are not owned or controlled by Vistara Board. Vistara Board has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. In addition, Vistara Board will not and cannot censor or edit the content of any third-party website. By using the Platform, you expressly release Vistara Board from any and all liability arising from your use of any third-party website. Vistara Board is not a party to any agreement you may enter between you and another user of the Platform.

  1. Third Party Websites

Through the Platform you may use third party websites (“Third Party Website(s)”) such as artificial intelligence platforms, large language models, or social media platforms to generate, modify, or create User Content. Where a Third Party Website is made available through the Platform, Vistara Board does not warrant or endorse any such Third Party Website. User uses any Third Party Websites solely at their own risk. All such Third Party Websites are controlled by third parties and such third parties are solely responsible for any claims or offerings made available through such Third Party Websites. Any issues with the transmission, processing, or storage of any User Content by any Third Party Websites is solely to be resolved by and between you and any entity owning such Third Party Websites. Vistara Board will not be responsible for any connectivity issues related to any Third Party Websites and the Platform. User’s access to any Third Party Websites are subject to the terms and conditions of the owner of such Third Party Websites and you agree that your use of Platform shall not violate any terms or conditions of such Third Party Websites. Please review any Third Party Website’s policies to understand how your User Content is used. User understands and agrees that all results generated by the Platform using such Third Party Websites are dependent on the information contained in any User Content submitted by you and you are solely responsible for that information.

  1. Artificial Intelligence

The Platform may use Artificial Intelligence ("AI") or large language model. You understand that generative AI, is a novel and evolving field with unknown risks and safeguards that may not be comprehensive. You assume full responsibility for any risks arising from your use of any AI features, which may be provided by Third Party Websites without any guarantee from Vistara Board regarding accuracy or consistency of any User Content generated. Given the probabilistic nature of machine learning and AI, use of these features may result in incorrect output that does not accurately reflect the action generated, and outputs may also be deemed non-compliant or illegal.

You accept that that any AI outputs including any User Content generated may not always be accurate, appropriate, or unbiased. You are solely responsible for the accuracy of any output and must not rely on Vistara Board to do so. You should not provide or use any sensitive information, including personal data, when interacting with any AI features offered on the Platform. Vistara Board exercises no control over the use of any User Content inputted and any User Content inputted is strictly at the user's own risk. Vistara Board does not represent, undertake, or warrant any security or control over the input.

  1. Privacy

Please read Vistara Board’ Privacy Policy for more information regarding our collection and use of your information. The Vistara Board Privacy Policy is integrated into this Agreement by reference and you must agree to all provisions of our Privacy Policy before using our Platform. You may not be required to create a user account when you use our Platform; however, we may collect information from you when you decide to order any products via the Platform.

  1. Platform Availability and Modification

Although we will attempt to provide continuous Platform availability to you, we do not guarantee that the Platform will always be available, work, or be accessible at any particular time. We reserve the right to alter, modify, update, or remove our Platform at any time. We may conduct such modifications to our Platform for security, intellectual property, legal, or various other reasons at our discretion, and we are not required to explain such modifications. For example, we may provide updates to fix security flaws, or to respond to legal demands. Please note that this is a non-binding illustration of how we might exercise our rights under this section, and nothing in this section obligates us to take measures to update the Platform for security, intellectual property, legal, or other reasons.

  1. Your Conduct While Using The Platform

When accessing or using our Platform, you are solely responsible for your actions and you agree to abide by the following rules of conduct:

  • You will not copy, distribute or disclose any part of the Platform in any medium, including without limitation by any automated or non-automated “scraping”;
    • You will not attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Platform;

      • You will not use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Platform or to extract or export data collected through the Platform;

      • You will not take any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure;

      • You agree not to use the Platform to stalk, harass, bully or harm another individual;

      • You agree that you will not hold Vistara Board responsible for your use of the Platform;

      • You agree not to violate any requirements, procedures, policies or regulations of networks connected to Vistara Board;

      • You agree not to use the Platform for commercial purposes such as reselling or to build a competing product;

      • You agree to not violate any US federal laws, state laws, or local laws while using the Platform; and

      • You agree not to use the Platform in any way that is: misleading, unlawful, defamatory, obscene, invasive, threatening, or harassing.

If you are discovered to be undertaking any of the aforementioned actions your privileges to use our Platform may at our discretion be terminated or suspended. Generally, we will provide an explanation for any suspension or termination of your use of our Platform, but Vistara Board reserves the right to suspend or terminate your access at any time without notice or explanation.

  1. Intellectual Property

The name “Vistara Board,” the design of the Vistara Board Platform along with Vistara Board created products, text, writings, images, templates, scripts, graphics, interactive features, marks, and logos contained therein (“Marks”), are owned by or licensed to Vistara Board. The Marks are subject to copyright and other intellectual property rights under US laws and international conventions. Vistara Board reserves all rights to the Marks not expressly granted.

  1. User Content

Your ability to submit or transmit any information through the Platform or to us, including but not limited to text, graphics, recordings, data, written material, information, photos, images or any other information will be referred to as “User Content” throughout this Agreement. All User Content you submit will be owned by you, the user. Please be aware that we are not required to host, display, migrate, or distribute any of your User Content and we may refuse to accept or transmit any User Content. You agree that you are solely responsible for any User Content submitted and you release us from any liability associated with any User Content submitted. You understand that we cannot guarantee the absolute safety and security of any such User Content. Any User Content found to be in violation of this Agreement or that we determine to be harmful to the Platform may be modified, edited, or removed at our discretion. Vistara Board does not endorse and may not verify, monitor, or restrict any of its users or any User Content submitted. Please be aware that all User Content may be visible and accessible by other users of the Platform.

When submitting any User Content to our Platform you represent and warrant that you own all rights to the User Content, your use of the User Content does not infringe on the rights of any third party, and you have the right to grant us the license as set forth within this section. Furthermore, you represent and warrant that all User Content is legal and the User Content does not interfere with any third party rights or obligations.

When you submit any User Content to us, you grant Vistara Board, its partners, affiliates, users, representatives and assigns a non-exclusive, fully-paid, royalty-free, irrevocable, world-wide, universal, transferable, assignable license to display, publicly perform, distribute, store, broadcast, transmit, reproduce, modify, prepare derivative works, and otherwise use and reuse all or part of your User Content for any purpose as required by us. We shall have the right, but not the obligation, to monitor all User Content on the Platform at all times, to determine compliance with this Agreement and any guidelines established by us. Without limiting the foregoing, We shall have the right, but not the obligation, to remove or disable access to any User Content at its sole discretion and terminate any offending user.

  1. User Content Guidelines

Please be aware that all User Content may be viewed by third parties, thus we cannot guarantee the confidentiality of any User Content. When submitting any User Content you agree to the following:

  • You agree that User Content submitted is truthful, up-to-date, and accurate;

  • You agree not to submit any User Content that contains any confidential information;

  • You agree not to submit any User Content that contains semi-nudity, artistic nudity, nudity, or sexual, sexual solicitation, or explicit content.

  • You agree not to submit any User Content that depicts gratuitous violence, animal or child abuse, or encourages violence against others;

  • You agree not to submit any User Content that contains hate speech or promotes or condones violence against individuals or groups based on race or ethnic origin, religion, disability, gender, age, nationality, veteran status, or sexual orientation/gender identity; and

  • You agree not to submit any User Content that may be considered bullying, misleading, unlawful, defamatory, obscene, invasive, threatening, or harassing.

If you have violated any of our User Content Guidelines or if we believe that any User Content may harm the Platform, your access to the Platform may be suspended or terminated immediately.

  1. Representations and Warranties

USE OF THIS PLATFORM INCLUDING ANY SERVICES PROVIDED AND THE VISTARA BOARD CONTENT ARE AT YOUR EXCLUSIVE RISK, AND THE RISK OF INJURY FROM THE FOREGOING RESTS EXCLUSIVELY WITH YOU.

  1. EXCEPT FOR ANY WARRANTIES AS EXPRESSLY PROVIDED WITHIN THIS AGREEMENT, THE PLATFORM AND ANY ASSOCIATED SERVICES ARE PROVIDED “AS IS,” “WITH ALL FAULTS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.

    1. VISTARA BOARD DOES NOT WARRANT THAT THE PLATFORM OR ANY SERVICES WILL BE: (1) UNINTERRUPTED OR ERROR FREE; (2) FREE FROM DEFECTS OR ERRORS; (3) FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (4) SUITABLE FOR YOUR NEEDS,OR (5) BE ACCURATE, FUNCTIONAL, CORRECT, APPLICABLE, OR RELIABLE.

  2. Limitation of Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE (INCLUDING OUR OFFICERS, DIRECTORS, AGENTS, AFFILIATES, AND EMPLOYEES)   SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF THE PLATFORMS, THE SERVICES, OR ANY VISTARA BOARD CONTENT, THIRD PARTY CONTENT OR USER CONTENT, RESULTING DIRECTLY OR INDIRECTLY FROM YOUR USE OF THE PLATFORM, OUR SERVICES, ANY OTHER USERS ENCOUNTERED, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VISTARA BOARD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF WARRANTIES OR EXCLUSION OF DAMAGES, SO SUCH DISCLAIMERS AND EXCLUSIONS MAY NOT APPLY TO YOU. IN THE EVENT THAT YOUR JURISDICTION DOES NOT ALLOW US TO EXCLUDE ALL LIABILITY, YOU AGREE THAT OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED ONE THOUSAND UNITED STATES DOLLARS ($1000). Specifically, in those jurisdictions not allowed, we do not disclaim liability for: (a) death or personal injury caused by Vistara Board’ negligence or that of any of its officers, directors, agents, affiliates, or employees; (b) fraudulent misrepresentation; or (c) any liability which it is not lawful to exclude either now or in the future.

  1. Release

IF YOU ARE A RESIDENT OF A JURISDICTION THAT REQUIRES A SPECIFIC STATEMENT REGARDING RELEASE THEN THE FOLLOWING APPLIES. FOR EXAMPLE, CALIFORNIA RESIDENTS MUST, AS A CONDITION OF THIS AGREEMENT, WAIVE THE APPLICABILITY OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.” YOU HEREBY WAIVE THIS SECTION OF THE CALIFORNIA CIVIL CODE. YOU HEREBY WAIVE ANY SIMILAR PROVISION IN LAW, REGULATION, OR CODE THAT HAS THE SAME INTENT OR EFFECT AS THE AFOREMENTIONED. YOU RELEASE US FROM ANY LIABILITY (INCLUDING LIABILITY, CLAIMS, DEMANDS, ACTIONS, AND CAUSES OF ACTION WHATSOEVER, ARISING OUT OF OR RELATED TO ANY LOSS, DAMAGE, OR INJURY, INCLUDING DEATH), RELATING TO ANY VISTARA BOARD CONTENT, OUR SERVICES, ANY SERVICES PURCHASED THROUGH YOUR INTERACTIONS WITH THE PLATFORM, AND YOU RELEASE US, OUR OFFICERS, DIRECTORS, AGENTS, AFFILIATES, AND EMPLOYEES FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY SERVICES PURCHASED OR ANY CLAIM YOU HAVE AGAINST US.

  1. Indemnity

You agree to defend, indemnify, and hold harmless Vistara Board, its officers, directors, agents, affiliates, and employees, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from:

  • Your use or purchase of any services or products;

  • Your violation of any term of this Agreement; and

  • Your use of the Vistara Board Platform.

This defense and indemnification obligation will survive the termination or expiration of this Agreement. You also agree that you have a duty to defend us against such claims and we may require you to pay for an attorney(s) of our choice in such cases. You agree that this indemnity extends to requiring you to pay for our reasonable attorneys’ fees, court costs, and disbursements. In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim and you shall be liable for the damages as though we had proceeded with a trial.

  1. Choice of Law

This Agreement shall be governed by the laws in force in the state of Tennessee. The offer and acceptance of this contract is deemed to have occurred in the state of Tennessee.

  1. Forum

By using this Platform, you agree that: (1) any claim, dispute, or controversy you may have against us, Vistara Board or the Platform arising out of, relating to, or connected in any way with this Agreement or any products purchased shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) and conducted before a single arbitrator pursuant to the applicable Consumer Rules and Procedures established by AAA (“Rules and Procedures”); (2) the claim or dispute must be brought within one (1) year of the first date of the event giving rise to such action and the arbitration shall be held in Memphis, TN; (3) the arbitrator shall apply Tennessee law consistent with the Federal Arbitration Act and applicable statutes of limitations, and shall honor claims of privilege recognized at law; (4) there shall be no authority for any claims to be arbitrated on a class or representative basis; arbitration can decide only your and/or Vistara Board’ individual claims; and the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated; (5) both parties will bear their own costs of representation and filing for the dispute; (6) where possible and allowed for under the AAA Rules and Procedures, both parties shall be entitled to appear using written briefs, electronically or telephonically for all proceedings; and (7) with the exception of subpart (4) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Rules and Procedures established by the AAA, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (4) is found to be invalid, unenforceable or illegal, then the entirety of this Arbitration Provision shall be null and void, and neither you nor Vistara Board shall be entitled to arbitrate their dispute. For more information on AAA and its Rules and Procedures, users may visit the AAA website at http://www.adr.org. This arbitration agreement does not apply to any intellectual property infringement claims or any claims that require injunctive relief all such claims shall be heard in a court of competent jurisdiction located within Shelby County, TN.

  1. Arbitration Opt Out

You may opt-out of this dispute resolution provision by notifying Vistara Board within 30 days of the date on which you entered into this Agreement or purchased a subscription, whichever is earlier. You must do so by writing to Vistara Board LLC, 4585 Sequoia Ave., Memphis, TN 38117, United States of America, attn: Arbitration Opt-Out, and you must include your name, address, account information, and a clear statement that you do not wish to resolve disputes with Vistara Board through arbitration. Where you opt out of arbitration, all disputes shall be heard in a court of competent jurisdiction located within Shelby County, TN.

  1. Takedown Notice

We take copyright infringement very seriously. If you believe that any copyrighted material owned by you has been infringed upon by someone using our Platform, please send us a message which contains:

  • Your name.
  • The name of the party whose copyright has been infringed, if different from your name.
  • The name and description of the work that is being infringed.
  • The location on our Platform of the infringing copy.
  • A statement that you have a good faith belief that use of the copyrighted work described above is not authorized by the copyright owner (or by a third party who is legally entitled to do so on behalf of the copyright owner) and is not otherwise permitted by law.
  • A statement that you swear, under penalty of perjury, that the information contained in this notification is accurate and that you are the copyright owner or have an exclusive right in law to bring infringement proceedings with respect to its use.

You must sign this notification and send it to our Copyright Agent: Copyright Agent of Vistara Board, Vistara Board LLC, 4585 Sequoia Ave, Memphis, TN 38117 United States of America or support@vistaraboard.com.

  1. Class Action and Jury Waiver

You and Vistara Board agree that any proceedings to resolve or litigate any dispute whether through a court of law or arbitration shall be solely conducted on an individual basis. You agree that you will not seek to have any dispute heard as a class action, representative action or collective action. You and Vistara Board waive the right to a trial by jury.

  1. Force Majeure

You agree that we are not responsible to you for anything that we may otherwise be responsible for, if it is the result of events beyond our control, including, but not limited to, acts of God, war, insurrection, riots, terrorism, crime, labor shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, failure or shortage of infrastructure, shortage of materials, pandemic, or any other event beyond our control.

  1. Independent Contractors

Vistara Board and you are independent contractors. Nothing herein shall be construed to create a partnership, joint venture, employment, agency, or other legally privileged relationship. Vistara Board and you have no authority (and shall not hold ourselves out to) to bind the other party and each party shall not make any agreements or representations on behalf of the other party.

  1. Severability

In the event that a provision of this Agreement is found to be unlawful, conflicting with another provision of the Agreement, or otherwise unenforceable, the Agreement will remain in force as though it had been entered into without that unenforceable provision being included in it.

If two or more provisions of this Agreement or any other agreement you may have with Vistara Board are deemed to conflict with each other’s operation, you agree that Vistara Board shall have the sole right to elect which provision remains in force.

  1. Non-Waiver

We reserve all rights permitted to us under this Agreement as well as under the provisions of any applicable law. Our non-enforcement of any particular provision or provisions of this Agreement or any applicable law should not be construed as a waiver of the right to enforce that same provision under the same or different circumstances at any time in the future.

  1. Survival

All provisions of this Agreement which by their nature should survive termination shall survive termination including Sections 3-30, and 32-49.

  1. Termination

We may terminate your access to the Platform or this Agreement if we determine that: (1) you have violated any applicable laws while using our Platform; (2) if you have violated this Agreement or any other of our Platform policies; or (3) if we believe that any of your actions may harm the Vistara Board Platform, our business interests, or any third party, at our sole decision or discretion. In the event of account termination, we will strive to provide you with a timely explanation; however, we are not required to do so. Please be aware that upon termination of your account, access to all or portions of our Platform may become immediately disabled.

  1. Notice

Any notice required under this Agreement shall be sent to support@vistaraboard.com, any notice required to you shall be sent to your email address registered with us.

  1. Age

All users who access the Platform must be eighteen (18) years of age or older. In order to purchase anything from the Platform you must be eighteen (18) years of age or older.

  1. Assignment

You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent. We may assign our rights and/or obligations under this Agreement to any other party at our discretion.

  1. Entire Agreement

You agree that this Agreement along with the Privacy Policy entered into by and between you and Vistara Board, constitute the entire agreement between us and supersede all other agreements whether oral or in writing. In the event of conflict between the Privacy Policy and this Agreement, this Agreement shall control.

  1. Amendments

We may amend this Agreement from time to time. When we amend this Agreement, we will update this page and indicate the date that it was last modified or we may email you. You may refuse to agree to the amendments, but if you do, you must immediately cease using our Platform.

  1. Electronic Communications

The communications between you and Vistara Board use electronic means, whether you visit the Platform or send Vistara Board e-mails or texts, or whether Vistara Board posts notices on the Platform or communicates with you via e-mail. For contractual purposes, you: (1) consent to receive communications from Vistara Board in an electronic form; and (2) agree that all terms, conditions, agreements, notices, disclosures, and other communications that Vistara Board provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.

  1. Subscribers

Any user paying to use or access any portion of the Platform shall be referred to as a “Subscriber” and Subscriber may purchase different “Subscriptions” through the Platform. Each Subscription may offer different features and functionality as described within the Platform; however we make no representation or warranty regarding any specific features described within any purchased Subscription. Some Subscriptions may offer products along with your Subscription, all descriptions and products offered with any Subscription are further described on the Vistara Board pricing page or prior t purchase at checkout.

  1. Purchases and Payments

Where you purchase a Subscription or any products from are Platform, you agree to pay for all costs, fees, and taxes associated. You authorize Vistara Board or its third party payment processors to charge their method of payment on file from time to time. Where applicable, you must agree to our third party payment processors terms and conditions for processing payments. All prices are listed in US Dollars. All information that you provide in connection with a purchase or transaction must be accurate, complete, and current. Where you have failed to pay or where payments are overdue, Vistara Board may suspend or terminate your access to the Platform or delay the production of any product purchased, without liability to us.

  1. Recurring Subscription

In order to access certain functionality within the Platform such as creating or maintaining a vendor profile, Subscriber may be required to purchase a recurring “Subscription”. Please be aware that multiple Subscription tiers may be available where applicable. Where you purchase a recurring Subscription, your payment information shall be logged for your convenience. IF YOUR ACCOUNT HAS BEEN SET UP FOR AUTOMATIC PAYMENTS, VISTARA BOARD MAY CHARGE YOU AUTOMATICALLY AND ON A RECURRING BASIS, UNLESS YOU NOTIFY US THAT YOU WANT TO CANCEL YOUR AUTOMATIC PAYMENT VIA YOUR ACCOUNT DASHBOARD. ADDITIONALLY, YOU AUTHORIZE US TO BILL YOU ON A RECURRING BASIS AND AGREE THAT YOUR SELECTED SUBSCRIPTION SHALL AUTOMATICALLY RENEW FOR ADDITIONAL PERIODS (OF THE SAME LENGTH AS YOUR INITIAL SUBSCRIPTION) UNTIL WE ARE NOTIFIED OTHERWISE. YOU AGREE THAT NO ADDITIONAL CONSENT IS REQUIRED BY YOU TO CHARGE YOUR PREFERRED PAYMENT METHOD AUTOMATICALLY AND ON AN AUTOMATICALLY RENEWABLE BASIS FOR THE SUBSCRIPTION SELECTED. Please be aware that you are able to cancel your Subscription prior to purchase or renewal or at any time by canceling via your Platform account dashboard. Upon cancellation or termination of the Subscription portions of the Platform may become disabled or immediately inaccessible.

  1. Refunds for Subscriptions

If you have a purchased a Subscription and are unsatisfied, we offer a thirty (30) day refund policy period from your initial Subscription purchase if you have not purchased or ordered any products within the refund policy period. Where you have purchased or ordered any products or where the refund policy period has lapsed we cannot offer you any refunds. Please contact us at support@vistaraboard.com for any refund requests.

  1. Taxes

Where Vistara Board does not charge you taxes for any Subscriptions; however, where you owe any taxes within your jurisdiction you agree to pay any and all applicable taxes. Additionally, where requested by us, you agree to provide us tax documentation to support any claims of on-time tax payment.

  1. Pricing and Price Increases

The pricing for all paid Subscriptions including any work unit charges or usage calculations is listed within the Platform. Vistara Board may increase any pricing, at our discretion and we reserve the right to do so at any time. In the event of a price increase, Vistara Board may notify you. Upon receipt of such notice, please notify us if you intend to reject a price increase. Where you have rejected a price increase, upon the expiration of your paid Subscription, portions of the Platform may become immediately unavailable. You agree that Vistara Board has no obligation to offer any Subscriptions for the price originally offered to you at sign up.

  1. Term and Termination of Your Subscription

Your Subscription term is set forth at the time of purchase. All Subscriptions are non-transferable and non-cancellable except as otherwise set forth. You may cancel your Vistara Board Subscription at any time by simply discontinuing the use of the Platform offered. Please be aware that upon cancellation of your Subscription portions of the Platform may become inaccessible or may not function properly. Termination of Subscriber’s Subscription may result in User Content becoming immediately inaccessible, deleted, or unavailable. Where you have canceled your Subscription, we have no responsibility to you for any losses incurred by you for your inability to access portions of Platform or any associated User Content.

  1. Purchased Products

As some of the products purchased are customized, additional production time may be required. Any production quotes or finish dates are merely good faith estimates and we cannot guarantee production finish times for your products ordered. Please be aware that all photos and descriptions of any products on the Platform are for illustrative purposes only. Although we use reasonable efforts to ensure that our products are almost entirely similar to what is made available on the Platform, it is possible that your received product may not exactly match the actual product. The final products received by you may vary slightly in color, size, look, finish, or style. Additionally, you should be aware that all sizing and measurements are approximate and not exact. Vistara Board reserves the right to substitute materials of equal or greater quality in the event a specified material for any physical product becomes unavailable.

  1. Product Availability

It is possible that some of the products listed on our Platform may be incorrectly priced, improperly labeled, or unavailable. Additionally, other errors may be displayed on the product page. Where an error exists, we will attempt to remedy such error, but we cannot guarantee the accuracy of our product listings at all times. Although we try to keep all products on our Platform available and on hand, there may be times where such products or specific sizes or colors, are unavailable. In the event that any prices are mislabeled we reserve the right to cancel your order or to notify you of our updated price. You must then agree to our updated pricing before your order shall be fulfilled.

  1. Product Taxes

You agree to pay all associated taxes with any products purchased. Where Vistara Board does not charge you taxes for any product; and where any tax is owed, you agree to pay any and all applicable taxes. Additionally, where requested by us, you agree to provide us tax documentation to support any claims of on-time tax payment.

  1. Refunds for Products

We want you to be satisfied with your purchases; however as our products are custom made to order once a product has been ordered and enters production no refunds shall be provided.

  1. Product Shipping

At checkout you may be able to select from multiple shipping options. Shipping is generally available as listed at the time of checkout. Prices for each location may vary. Standard shipping times will apply. As we do not transport the products we cannot guarantee shipping times. Depending where items are shipped, you may be issued a tracking number that allows you to check the status of your package; however, not all shipments will include tracking numbers. Before we can ship your order, Vistara Board must prepare produce your product and ensure quality control. We recommend you check all shipments immediately once you have received them. If you have any issues with your shipment, please contact us immediately.

RISK OF LOSS

All items purchased through the Platform are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you and the carrier upon tender of the item to the third-party shipping carrier.

  1. Chargebacks and Declines

If we believe that you have participated in a fraudulent chargeback we will pursue our claims against you to the fullest extent allowed by law. Which may include forwarding your information to credit bureaus, card companies or law enforcement agencies. Additionally, we reserve the right to charge your bank or credit card until any such chargeback is resolved.

Where your credit card has been declined after our products have been shipped, you agree that we may resubmit your charge until such charge is fully paid, whether the charge is made as one additional charge or as installments.

  1. California Users

Pursuant to California Civil Code Section 1789.3, any questions about pricing, complaints, or inquiries about Vistara Board must be sent to Vistara Board LLC, 4585 Sequoia Ave, Memphis, TN 38117, or via email: support@vistaraboard.com. California users are also entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

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